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Report Lost or Stolen Card

Report Your Lost or Stolen Debit or Credit Card Immediately

If your Central Bank Shazam®Chek Card, ATM or Credit Card has been lost or stolen, please report it immediately. If you are unable to contact the bank during normal business hours, please call:

  • Shazam®Chek and ATM Cards: (800) 383-8000
  • Visa® Credit Card: (866) 341-5195

Safety Precautions when Using ATMs

Please keep in mind the following basic safety tips whenever you use your bank cards at an ATM:

  • Have your card and any checks or paperwork ready to use when you reach the ATM.
  • Conduct your transaction quickly.
  • Do not stand at the ATM counting cash.
  • When using the machine around others, stand so you block anyone else's view from behind.
  • Do not use ATMs at night unless the area and machine are well-lighted.
  • Pay attention to the surroundings and people near the ATM.
  • Keep your receipts and verify transactions on your account statement.
  • Report any errors immediately.
  • Do not leave receipts at any ATM location.

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You are leaving the Central Bank website. We are not endorsing or guaranteeing the products, information or recommendations provided by the organizations linked to our website. We are not liable for any failure of products or services advertised on those sites. We are not responsible for the validity, collection, use or security of information by organizations that may be linked to our website. We encourage you to read the privacy policies of websites reached through the use of links from the Central Bank website.

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