Central Bank will NOT send emails asking customers for personal information. You can be assured that any email claiming to be from Central Bank and requesting you to respond with your personal information is fraudulent. Before giving any information in an email, through a website or even over the phone, please make sure of the authenticity of who you are providing the information to. (Example fraudulent email)

Central Bank will NOT call customers asking for personal information. If you receive a phone call like this, please ask for the employee's name and branch and call them back at a number listed on our website.

Malware is a program that is installed on your computer, often without your knowledge of it being there, in order do something malicious. This could include capturing keystrokes on a computer to gain user names and passwords (key logging), causing screens to pop up as users are logging into websites asking for personal information or just gaining control over a computer. In the last few years, a greater number of malware programs have been specifically targeted at Online Banking and other financial websites. It is important to have up-to-date anti-virus and anti-malware software on your computer to help prevent these type of programs from causing any damage.