E-Deposit
Save time and money by electronically
capturing and processing your check deposits. If you are a business
that is looking to reduce courier cost, reduce trips to the bank,
or just allow funds to be available sooner, E-Deposit
may be the service you have been looking for.
Internet
Banking with
Cash Management
If you are a business or organization
who needs more control than our standard Internet Banking services
can provide, please contact us about our Cash Management services.
We can help you with processing electronic ACH files, money ordering
tools and greater user account control.
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| General Information |
| Online Banking is a service offered to all Central Bank
customers at no charge1. This service allows customers
to perform many activities including: viewing account history,
transferring funds between associated accounts, viewing check
images, ordering savings bonds, viewing statements, setting
e-mail
alerts, changing contact information and downloading account
history files. Online Banking is available 24 hours a day
seven days a week. |
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| How to Get Started |
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If you are interested in signing up for Online Banking,
simply fill out the enrollment form found at the link below.
We will process the form and mail you a password within
3-5 business days. Once you receive the password, return
to our Internet Banking website and follow the directions
found in the enrollment letter. The first time you sign
on, you will be required to change the password.
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| Requirements |
Any customer of Central Bank can sign up for Online Banking
and Central Bank provides this great service at no charge1.
Once signed up, all that is needed is a personal computer
with Internet Explorer 7 (or higher) or Firefox 3 (or higher)...Central
Bank highly recommends all of our customers have up-to-date
Anti-virus and Anti-Spyware installed on the computers used
to access our Online Banking services. An e-mail address is
also required to use Alerts and Reminders. |
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| Bill Pay |
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Manage your finances. Pay your bill in minutes. Online…anytime…with
Central Bank's Online Bill Pay Service.
What Can Bill Pay Do For You? Bill Pay will save you time
and money every month! It is an additional service available
to Central Bank Online Banking customers. With Bill Pay,
you can pay anyone in the United State that you would normally
pay by check or automatic debit.
Click here
to learn more about Online Bill Pay!
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| Cash Management |
For business customers who need more advanced services,
Cash Management can provide a great solution. Cash Management
can include ACH (Automated Clearing Warehouse), Wire Transfer
and money ordering tools, to name a few.
If you are a business or organization who needs more control
than our standard Internet Banking services can provide, please
give us a call
to see how we can meet your needs. |
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| Online Banking Security |
| Central Bank's Online Banking service is hosted on a 1024bit
(or greater) encrypted website and uses some of the best dual-authentication
techniques available. We are constantly striving to provide
great service to our customers but we never compromise on
security. If you have any questions about the security of
our services, please feel free to contact
us. |
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| Common Problems and Solutions |
- Once a customer has tried to login three times unsuccessfully,
they will be locked out of Online Banking, and will need
to contact the Bank to have their login attempts and/or
password reset.
- If a customer using RSA Online Security (dual authentication)
incorrectly answers the Challenge Questions five times,
their account will be locked out and they will need to
contact the Bank to be reset.
- The initial password is in all capital letters. Many
customers unknowingly enter their chosen password with
the "CAPS LOCK" key on. Customers who have logged
on successfully once and cannot login again, may find
this to be the cause.
- Pop-up-blockers can interfere with viewing check images.
Most pop-up-blockers are temporarily disabled by holding
down the "CTRL" key on the keyboard while clicking
on a link.
- Our Online Banking site uses small files called "COOKIES"
to function. Customers who see an error message relating
to "session expired" while trying to login,
should check their "COOKIE" browser settings.
In Internet Explorer they can be found by going to "Tools"
-> "Internet Options" -> "Privacy"
tab -> "Advanced" button -> check the
"Always allow session cookies" option.
- Clearing Temporary Internet files can resolve some error
messages and incorrectly displayed pages. This option
can be found under Tools -> Internet Options ->
"Temporary Internet Files".
- Spyware, Adware, Malware and other malicous software
can cause many problems in both accessing Online Banking
and protecting customers security. Having up-to-date Anti-virus
and Anti-spyware software can greatly alleviate these
problems.
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Thank
you for choosing Central Bank!
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1 Online Banking is free to use but other options such as Cash
Management and Bill Pay may have charges associated with them.
2 Bill Payments can be sent to anyone with a valid
postal address within the Continental United States. |
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