• Would you like to reduce your risk of identity theft?
  
• Would you enjoy receiving your statements sooner?
  
• Would it be easier for you to store your statements on a personal computer?
• Would you like to reduce paper clutter and simplify filing financial information?

If you answered "yes" to any of these questions, E-Statements are the right solution for you. All you need to do is contact any one of our Personal Bankers to have them help you enroll.

E-Statements are a service offered to all Central Bank customers at no charge. This service allows you to receive your Bank statements via e-mail rather than a paper copy sent through the postal service. The benefits include:

• E-Statements look just like your paper statements but arrive sooner and reduce the risk of identity theft when paper statements are mailed or discarded.
• You can view, print and store your statements on your personal computer . . . when it's convenient for you.
• Once you are signed-up for E-Statements, you can receive your Online Banking Bill Pay service free of charge¹.

You can enroll for this service by contacting a Personal Banker and completing an E-Statement agreement. When enrolling, you will need to provide a valid e-mail address, as well as a password to encrypt the E-Statement.

After enrollment:

1. A message with an encrypted "Test E-Statement" will be sent to the e-mail address you provided.
2. You will need to open the "Test Statement" by opening the attachment provided with the message.
3. Then you will be prompted to provide your password to open the statement.
4. Please respond to the "Test Statement" message following the directions outlined in the e-mail.
5. Once we confirm your response, you will receive your real E-Statement on your next statement cycle.

**Please respond to the test statement within 2 weeks to avoid being removed from E-Statements.
**Please notify us of any e-mail address changes.

• E-Statements will sometimes get accidentally collected in a Junk Mail or SPAM Mail folder by your e-mail service. Simply go to the mail folder containing the E-Statement and depending on your e-mail service, you should be able to mark the e-mail from us as "Not Junk Mail" or "Not Spam". Doing this will usually let your E-Statement be received through your "Inbox".
• If you are unable to open the E-Statement, you will want to make sure you have the correct version of Adobe Acrobat Reader. You can download the latest version of Adobe Acrobat Reader from their website for free.
• E-Statements and Online Banking are separate services and the passwords are normally not the same for both services. Currently with E-Statements your password does not expire, so the password you choose during enrollment will always be your password unless you ask for it to be changed.
• To reply back to the e-mail we sent you: open the e-mail and click on the "Reply" button. In the reply e-mail, you should see in the "To:" box our e-mail address of "Electronic Statements" or "estatements@centralbankonline.com". You can then type in the reply e-mail and send it back to us.