| GENERAL INFORMATION |
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| What is Bankline 24/7? |
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Bankline 24/7 is an automated Phone Banking system offered
by Central Bank. Customers can dial from Any Phone, Anywhere,
Anytime to get current balances and account history on Checking,
Savings, CDs, IRAs, and Loans. Users can transfer money between
accounts and even have a statement of recent transactions
faxed to them. The Bankline 24/7 menu can be navigated by
a touch tone phone or by voice commands in English or Spanish! |
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| How Much Does It Cost To
Use? |
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Bankline 24/7 is a FREE service provided to all customers
no matter what type of account or loan they have with Central
Bank. |
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| What Account(s) Will I Have
Access To? |
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Customers will be able to receive information and transfer
funds between any accounts on which they are either the Primary
or Secondary account holder. Special relationships can be
established, at a customer's request, to allow transfers outside
of the standard relationships. |
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| Is Bankline 24/7 Safe To
Use? |
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YES, because customers need a PIN (Personal Identification
Number) to access their accounts, and transfers can only be
made between associated accounts, Bankline 24/7 is very safe
and secure. |
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| How Do I Get Started Using
Bankline 24/7? |
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To start using Bankline 24/7, simply call one of the numbers
listed above and enter the last four digits of your SSN for
your PIN. You will be prompted to enter a new PIN of your
choice, which you will use from that time forward. |
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| What Do I Do If I Get Locked
Out Of My Account? |
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As a security feature, you will be locked out of Bankline
24/7 if you try unsuccessfully three consecutive times to
log in. If this happens, please call us and we will reset
your account. |
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| What If I Do Not Want My
Accounts Available through Bankline 24/7? |
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If you do not wish to have your accounts available through
Bankline 24/7, simply give us a call and we can disable all
access to your accounts through this service. |
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